Privacy Policy
Effective Date: 10/2025
At Dihya Surf Morocco, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book a surf package, or contact us directly.
1. Information We Collect
We collect the following types of information:
- Personal Information: such as your name, email address, phone number, nationality, and booking details when you make a reservation or contact us.
- Payment Information: we may collect payment details (IBAN, bank transfer info, etc.) to process your booking deposit or full payment.
- Technical Information: such as your IP address, browser type, and device information collected automatically when you visit our website.
- Cookies: we use cookies to improve website functionality, performance, and your browsing experience.
2. How We Use Your Information
We use your data to:
- Process and confirm your booking.
- Communicate with you before, during, and after your stay.
- Improve our website and services.
- Send you updates or promotions (only if you’ve opted in).
- Comply with legal and administrative obligations.
3. Sharing Your Information
We do not sell or rent your personal data.
We may share limited information only with:
- Service providers involved in your booking (e.g., booking platforms, surf instructors, accommodation partners).
- Payment processors or banks to complete transactions.
- Authorities, only if required by law.
4. Data Security
We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All electronic payments are processed through secure, encrypted channels.
Access to your data is limited to authorized staff members only.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw your consent at any time.
- Request a copy of the data we hold about you.
To exercise these rights, please contact us at:
📧 reservation@dihyasurfmorocco.com
6. Data Retention
We keep your personal information only for as long as necessary to provide our services and meet legal obligations.
7. Third-Party Links
Our website may contain links to other websites (e.g., Facebook, Instagram).
We are not responsible for the privacy practices or content of these external sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 reservation@dihyasurfmorocco.com
🌐 https://dihyasurfmorocco.com