Terms & Conditions
1. Booking & Payments
- A 30% deposit of the total amount is required to confirm any booking.
- The remaining balance must be paid before arrival, according to the package type:
- Half-Day Lessons: Balance due 30 days before the lesson date.
- Full-Day Packages & Weekly Stays: Balance due 60 days before the start date.
- Bookings are only confirmed once the deposit has been received and a confirmation email has been sent.
2. Cancellation Policy
- Deposits are non-refundable under all circumstances.
- Cancellations more than 30 days (Half-Day) or 60 days (Full-Day & Weekly) before the start date may be rescheduled, subject to availability.
- Cancellations made later than these deadlines are non-refundable and cannot be transferred to another date or person.
- If you decide to leave early or miss lessons during your stay, no partial refunds will be issued.
3. Changes & Rescheduling
- Date changes are possible only if requested more than 30 or 60 days in advance (depending on the package type).
- Any modifications are subject to availability and confirmation by Dihya Surf Morocco.
4. Weather & Ocean Conditions
- Surfing is dependent on weather and wave conditions.
- If the ocean is flat or conditions are unsafe, Dihya Surf Morocco will replace your surf session with another surf-related activity, such as:
- Surf skate training
- Surf theory or video analysis
- Yoga or coastal hike
- Please note that cash refunds are not available in these cases.
5. Health, Safety & Insurance
- Surfing involves inherent risks. All participants must confirm they are physically fit and able to swim.
- Dihya Surf Morocco is not responsible for injuries, loss, or damage to personal belongings during your stay or activities.
- Travel and health insurance covering surf activities is mandatory for all guests.
- Guests are advised to bring proof of insurance upon arrival.
6. Equipment Use
- Surfboard and wetsuit rental are included in most packages.
- Guests are responsible for any damage or loss to the provided surf equipment during their use.
- Any equipment damage must be reported immediately to the instructor or management.
7. Conduct & Respect
- Guests are expected to behave respectfully toward instructors, staff, other guests, and local communities.
- Dihya Surf Morocco reserves the right to terminate a stay or lesson without refund in case of inappropriate behavior, excessive alcohol use, or unsafe conduct.
8. Accommodation
- Rooms are allocated according to the package booked (shared dorms, private suites, or apartments).
- Check-in and check-out times will be confirmed in your booking details.
- Towels and basic amenities are provided; please bring your own beach towel.
9. Transfers & Transportation
- Airport pick-up and drop-off (from Agadir Airport) are included in selected packages.
- Guests must provide flight details at least 72 hours before arrival.
- Dihya Surf Morocco is not responsible for missed transfers due to delayed or changed flights without prior notice.
10. Liability
- Dihya Surf Morocco and its instructors are not liable for accidents, injuries, delays, or losses beyond their control.
- Participation in all activities is voluntary, and guests assume full responsibility for their own safety.
11. Use of Photos & Media
- During your stay, photos or videos may be taken for promotional purposes.
- By participating in Dihya Surf Morocco activities, you agree that these images may be used on our website or social media.
- Guests may request in writing not to appear in any published content.
12. Governing Law
- These Terms & Conditions are governed by Moroccan law.
- Any disputes arising shall be resolved under the jurisdiction of Moroccan courts.